This project was very unique. We got a call inquiring about glass welding splatter damage and wanting to know if we had worked on this type of damage before, which we have. We gave the customer a reference for a previous customer which we restored some welding splatter damage for. After talking to them, and a couple of conference calls with us, they decided to have us come out to do a demo. We did a demo on a piece of glass and then had to wait for the architect to sign off on the glass repair. We got approved to continue working and restored over 50 panels of glass. As you can see from the pictures these were not ordinary panes of glass. This glass was brought in from Ireland. As you could imagine it was very expensive glass.
Welding damage is very different than any other type of surface damage that we restore. The splatter creates little pits with metal that lodges into the glass. It is very hard to remove 100% of the damage. In most cases, a 50-80% reduction in damage is the most likely outcome. If the pits are deep it requires us to remove a lot of glass.
From a project management aspect, there were lots of lessons learned along the way. Two of the biggest obstacles were having multiple parties involved in the decision-making as well as everyone not being on the same page.